Elements Festival 2021 will now be taking place from the 16th to the 19th of December 2021. The coronavirus pandemic has forced us to activate our backup dates, which means we’ve also activated some special measures to ensure your specific circumstances are catered for as best as we possibly can. Here’s everything you need to know about Elements Festival 2021 tickets:
IF YOU ALREADY HAVE TICKETS:
✅ Any tickets purchased for the October 2021 dates are valid for the new dates in December 2021, no action needed on your part.
✅ If you cannot make the December dates, we encourage you to credit your ticket for the next major Elements event. Please email this 2022 credit request to: info [at] elementsfestival.com.au between the 1st of September and the 1st of October 2021. If no action is taken between these dates, your ticket will automatically roll over to the December 2021 dates.
✅ If you cannot make the December dates and do not wish to accept a credit for 2022, we ask that you list your ticket with Tixel (our authorised Ticket ReSeller) BEFORE requesting a refund. This is the best way to get your funds back quickly as Elements will pause our main Ticketbooth sales and redirect all customers to Tixel until all tickets listed on Tixel are sold. This creates a win-win-win situation for you, the lucky person who gets your ticket, and Elements Festival.
✅ If you do not wish to sell your ticket through our authorised reseller, Tixel, you may request a refund. Refund requests must be made in writing via email: info [at] elementsfestival.com.au between the 14th of September - 30th September. If no action is taken between these dates, your ticket will automatically roll over to the December 2021 dates.
✅ Provided we have received your refund request between 14th of September - 30th September, Ticketbooth will process refunds from 1st of October.
IMPORTANT NOTES FOR EVERYONE BUYING OR SELLING SECOND HAND TICKETS:
❌ Ticket scammers are a real threat. Do NOT buy from anyone other than our official reseller, Tixel.
✅ To reduce ticket scalping & scamming, we have teamed up with Tixel as our exclusive resale partner. Tixel validates the authenticity of festival e-tickets, the buyer, and the seller and provides secure methods for payment. All tickets can only be transferred for the price they were purchased for (or less) plus booking fees.
✅ We have waived the name change fee.
IF YOU WILL BE PURCHASING TICKETS:
✅ Please visit Tixel to purchase a second-hand ticket.
✅ If there are no tickets available with Tixel, that is great news for everybody! Please head to Ticketbooth to purchase a new ticket.
✅ Payment plans with Ticketbooth have been extended until early December.
✅ Birthday tickets for 14-17 October are still available, and we’re also offering birthday tickets for the new dates (16-19 December). Please email info [at] elementsfestival.com.au to purchase your discounted Birthday Ticket.
FOR THOSE SELLING TICKETS:
✅ Please list your ticket with Tixel.
✅ Tixel will handle the name change.